Ivacy Review May 2017
|3.0 / 5.0 User Ratings||44 |
Founded in 2007, Ivacy is a promising little VPN provider that has a lot of potential. It is a relatively small service and is still finding its feet in the VPN world. Ivacy was the first VPN service to offer Split Tunneling feature (as it claims on its website). It has recently been revamped and with impressive new features, it is one of the most secure VPN services we have come across. Here’s how it compares to another top premium provider:
|Apps And Browser Extension||Apps Only|
|No Logs||No Logs|
|Dedicated IPs||Only Shared IPs|
|150+ Countries||44 Countries|
Like many other VPN services, Ivacy also offers you three pricing plans to choose from. These range from a monthly package, annual package, and a 2-year package.
Price is a critical factor in our VPN reviews and our Ivacy review does not disappoint when it comes to the pricing packages. These pricing plans offered by Ivacy are affordable.
One of the worries of any user is whether the service will be good or not, considering the price he or she has to pay. Ivacy is not like other small VPN services that promise a lot but don’t deliver. We have reviewed various Best VPN Providers and considering the features offered by Ivacy, the prices charged are reasonable and give you good value for your money.
Each package comes with 7 days money back guarantee. Although we were expecting at least 7 days money back guarantee, three days will provide you with sufficient time to test the service. We recommend that you make full use of these 7 days and try the VPN service on various devices.
Not only is Ivacy VPN safe to use, it is one of the newest privacy providers in the world offering robust encrypted tunneling with an uncompromising Zero Logging Policy. Ivacy VPN secures subscribers’ activities and data using leading edge tunneling protocols(PPTP, OpenVPN, SSTP and L2TP)& military grade AES-256 bit encryption.
Ivacy VPN Apps have been developed in-house ensuring there is no foreign code or malware injected to deliver advertising and pop-ups. In our conversation with their marketing team we discovered that apps are quality tested to ensure optimal performance on all compatible operating systems.
Ivacy VPN never retains any data the provider ensures nothing is ever available against user accounts. Servers automatically delete all connection time stamps and connection data every 48 hours ensuring you are 100% anonymous and completely safe when using Ivacy VPN.
Ivacy VPN Torrenting Servers
Ivacy VPN offers a huge range of Torrent & P2P optimized servers for torrent fanatics to choose from. Subscribers can chose from:
- Costa Rica
- Turkey , and
If you observe carefully, there are servers from every continent to ensure subscribers from all over the world can enjoy high speed and stable torrent downloads without getting monitored by ISPs and copyright trolls.
Ivacy VPN offers over 250 servers that are located in over 44+ different countries. This was a strong point that we liked about Ivacy in our review. The wide spread of servers means that there are thousands of IP addresses to choose from without the fear of being blocked and you can remain anonymous over the internet. These servers are optimized for P2P file sharing, which means you use torrent and other similar services with complete privacy and security.
Many websites and web-content are geo restricted and blocked in various parts of the world. The servers being present in over 44+ countries allows you to unblock these websites and channels from anywhere in the earth. Some of the preferred countries where these servers are located include US, UK, Canada, Germany, Turkey, Australia, China, and many more.
Using Ivacy VPN, you can unblock streaming services like Hulu, Netflix, BBC iPlayer, HBO, ITV, and various other channels. You can also access websites that are subject to internet censorship in countries like China and Turkey.
In our Ivacy review, we tested the service and evaluated its performance in terms of browsing and streaming speeds and any signs of DNS or IP leakages.
We conducted speed tests using speedtest.net and were pleased with the overall results. First, we conducted the speed test without Ivacy being connected and the following result was achieved.
Then we conducted the speed test with Ivacy VPN. We connected to the US server using while keeping the protocol on ‘Automatic’ setting and following result was observed.
Next, we switched to UK server while keeping the protocol setting on ‘Automatic’ and following result was obtained.
The speed tests showed that the download speeds dropped by a slight amount when we connected Ivacy with US and UK servers. However, the drop was not that significant as we were able to browse and stream at high speeds.
IP and DNS Leak Test
After the speed tests, we conducted IP and DNS leak tests in our Ivacy review. Both the tests showed positive results as there were no signs of IP leakage when we were connected with Ivacy VPN. Similarly, there were no DNS leakages while using Ivacy VPN service.
IvacyVPN Server List for Netflix
Being compatible with Netflix,IvacyVPN offers a massive server footprint across the US with servers from the East coast to the West. Currently, IvacyVPN’s server list for Netflix includes 14 servers that connect using PPTP,L2TP& SSTP, while there are two servers for OpenVPN users. You can find the complete list of Netflix servers on IvacyVPN’s official website, I have listed all Netflix compatible servers from IvacyVPN below
The recommended option to use is the official IvacyVPN app for desktop or mobile. IvacyVPN apps have been reworked with a brand new UI and are much stable compared to previous versions. Apps also offer great features including the Internet Kill Switch & Auto Reconnect features. You can also use the OpenVPN Connect app to configure IvacyVPN and use the OpenVPN servers directly on both PC & mobile devices.
Ivacy offers customer support in the form of ticketing system, email, and Skype call. Currently, Ivacy only offers these three methods for resolving customer concerns. Although Ivacy claim to offer 24/7 customer support, this was one area that we found needs more improvement while reviewing Ivacy VPN. There was no detailed FAQ section to answer customer queries.Ticketing System
You can open a ticket to resolve your Ivacy related problem or query by clicking on the ‘Contact Us’ option given on top of the website. All you have to do is enter your credentials including name, email address, subject of the message and description of your query.
We test the ticketing system and made a general inquiry about the free trial. The response was relatively long, considering the query we made did not involve any technical expertise.Email
You can also email Ivacy VPN your problem or question on the email address provided on the ‘Contact Us’ page. The response time for email and ticketing system are almost same, so the choice between depends on you and which you are comfortable with.Skype Call
You can also call Ivacy VPN via Skype to get your query resolved. However, Skype calls are only used for technical issues that are incurred during setup or during the use of service.
The new and improved Ivacy VPN is compatible across all major platforms and operating systems. You can easily setup Ivacy on your Windows PC, Mac, Android and iOS devices. In additions to these, it is also compatible on gaming consoles like PS4 and Xbox, blackberry devices, Linux, smart TVs, and various routers.
The compatibility is enhanced by the 5 multi login feature offered by Ivacy. You can run Ivacy VPN on 5 different devices simultaneously with one account. We were really pleased to see this feature in our Ivacy review as there are not many VPN services that allow this many multi logins.
Ivacy also offers its own VPN software client for both Windows and Mac. It also has newly designed and updated apps for Android/iOS devices. We tested the software for Windows and Android, and were pretty much impressed with the overall results.
For our Ivacy review, we tested the VPN client on Windows and were pleased with its overall simplicity. The VPN client is easy setup and use. All the options can be handled from the software; login credentials, servers, protocols, and split tunneling feature. The dashboard of the software has all the major options listed right in front of you and shows your website traffic as well.
You can also devolve into personalized settings where you can select the purpose, see the encryption status and also choose the server.
With Ivacy VPN software, you can change various settings. For instance you can set the software automatically reconnect if the connection drops, launch at start-up, select the VPN mode, and even fiddle around with the traffic chart settings.
Ivacy offers you an additional feature of Split Tunneling (explain below). With split tunneling switched on, you can choose which internet data should be tunneled through the VPN and which should pass through your regular connection. The VPN software allows you to control / add application to split tunneling.
We also tested the Android app offered by Ivacy for our review. The overall outlook of the app was neat and clean, offering all the options right where you want to find them. You can download the app from Google Play Store for free and secure your Android devices with a VPN.
Once you have downloaded the app from the Play Store, enter your login credentials to get started.
Next, select the server you can to connect too.
When you tab on a server, you can see the following details.
Tab on ‘Connect’ to start your Ivacy VPN connection.
Ivacy offers vast array of online payment methods. These include PayPal, BitCoin, Web Money, and Perfect Money. These payment methods are widely accepted all around the world and means that users from anywhere can pay for Ivacy VPN service.
The inclusion of BitCoin was a positive aspect that we liked in our Ivacy review. BitCoin allows you to pay anonymously, without revealing your true identity and other financial information. This shows that Ivacy places high value for a user’s privacy and security.
The sign-up process for Ivacy VPN is very simple and does not require technical skills to use the service. The billing page consists of three steps; selecting a plan, creating login credentials, and choosing a payment method to buy vpn.
Ivacy also offers setup guides for each of the device platforms it is compatible and connected on. You can use these setup guides to configure the VPN service on your compatible device and operating system. If do not want to download the VPN client software or the VPN app, then with the help of these tutorials provided in the support center you can setup Ivacy manually.
The hallmark of Ivacy VPN is to offer top notch online security. The two ways you are protected online are through secure tunneling protocols and encryption levels. Ivacy VPN service offers four different protocols to safeguard your data and privacy.
- L2TP / IPSec
- OpenVPN (TCP & UDP)
These four protocols will keep you protected at all times. PPTP is the weakest of all the protocols but it provides better streaming and browsing performance. On the other hand, if online security is your top concern than nothing beats OpenVPN protocol.
Along with secure protocols, Ivacy offers 256 bit level encryption. This will protect all your sensitive and private information online from hackers, spammers, snoopers, phishes, and other malicious cyber goons.
Since the service is based in Hong Kong, you can be assured that your information will not be handed over to the authorities. Hong Kong has relaxed internet regulations and does not have data retention laws. This shows that Ivacy is not legally bound to store information about its customers.
Having zero log policy shows great temperament of Ivacy as it values the user’s privacy. We have high hopes for Ivacy and as it is still findings its feet in the industry, the early signs are promising.
As much as we all like free stuff, Ivacy does not offer a free trial at this stage. Upon inquiry from customer support service about a free trial, we are sad to report that there are no free trials available with Ivacy VPN service.
However, it does offer a 7 days money back guarantee. As we discussed earlier, you should make full use of these 7 days and fully test Ivacy VPN service. Do keep in mind the refund policy offered by Ivacy. You are eligible for a refund within the 7 days of your subscription date, if you have not consumed more than 500MB bandwidth, and not exceeded more than 30 sessions.
In addition to the basic VPN features, Ivacy also offers various other additional features such as:
- Split Tunneling: you can prioritize which data should be tunneled through VPN while letting less sensitive data to pass through outside VPN connetion.
- Internet Kill Switch: it is a safety measure that halts all your online activity in case you get disconnected from Ivacy VPN connection.
- NAT firewall: this is an extra layer of protection that blocks all malicious traffic from infiltrating your network.
- Identity theft Protection: Ivacy VPN service makes you invisible over the internet and with military grade encryption, it protects you from cyber thieves.
- DDoS Protection: this feature protects you from DDoS attacks and filters the incoming data traffic.
IvacyVPN Login Issue/Error
There can be a number of reason your IvacyVPN is displaying the login error in the desktop or mobile app. The most obvious thing is to recheck your password & username, type them again clearly. Another issue could be a suspension or block on your account from the provider so do contact the Live Chat, its available 24/7.
If you are a new customer and getting the login issue with IvacyVPN apps, then contact support immediately and they will activate your account instantly. IvacyVPN accounts are not activated due to payment processing times, so ensure your payment has been made and received by the provider.
Once last scenario that returns the login issue or authorization failed error is when the IvacyVPN network is terribly crowded.While testing for this IvacyVPN review I noticed that during certain time frames the network seems to give errors during login & when connecting to servers.
IvacyVPN App Download Sites
IvacyVPN apps are free to download and can be found in the download section on the official website. However, if there is an issue and you can’t access the website for some reason, you can also visit the following websites to get the latest versions of Ivacy VPN apps:
Currently, I wouldn’t trust anyone else but official app stores and trusted software review websites like Softonic. Even CNet apps are now been reported to have adware embedded in them. Always consider additional system protection like an internet & PC security suite to use with your VPN.
Ivacy has complete overhauled its service, servers, apps and has improved upon some of the earlier bugs that troubled previous customers/users. Truth be told, Ivacy still has a long way to go and with impressive new features, there are some areas it needs to address.
First and foremost is the customer support service. We were disappointed with the quality of the service provided and the lack of options available. It claims to offer round the clock customer support but to back that up Ivacy needs to make significant improvements.
On the whole, Ivacy is a good VPN service that should not be taken lightly. The additional features it offers and good overall performance does make it a heavy contender for one of the best upcoming VPN services.