Hide My IP VPN Review

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San Diego (California, USA)based Hide My IP is a part of the My Privacy Tools Inc. family, a venture that offers a selection of online security and privacy tools. The company has served the industry for over 10 years powering user privacy with its brilliant tools. My Privacy Tools Inc. offers a complete privacy solution providing tools including VPN, Firewalls, History cleaner, Cookie remover, Hard Drive recovery and anti-spyware software.

In our first ever HideMyIP VPN review, I will analyze & test the provider’s performance, reliability and various features.

Hide My IP VPN Pricing Review

After a conclusive Hide My IP pricing review, I discovered that the provider offers 3VPN pricing plans. The subscriptions are as follows:

  1. Monthly –offered for $2.95
  2. Quarterly –offered for $2.93 (one payment of $8.79 every three months)
  3. Yearly – offered for $2.91 (one payment of $34.95 every twelve months)

** Note: All subscriptions are auto-recurring and will renew after their prescribed duration unless you cancel manually. **

All subscriptions come with the following features:

  1. 110 Servers across 66 countries
  2. Over 1000 global IP addresses to hide behind
  3. Apps for Windows Mac, iOS and Android (every subscription is for one OS only)
  4. Free Daily Proxy servers & Premium Proxy servers
  5. Hide My IP Browser Extensions
  6. High speed servers for streaming & gaming
  7. DNSCryptHideMyIP open DNS

hide my ip pricing review

As a reminder, check for the Unlock Code Protection feature that will be added to your cart automatically. Simply uncheck the feature and then pay for the service only,without including any add-ons.

Hide My IP VPN Servers Review

Currently, Hide My IP offers 110 server laid across 66 countries with popular locations including USA, UK, Netherlands, Belgium, France, Germany, and Luxembourg to name a few. Although the provider offers premium servers for high-speed streaming, VoIP services, email, browsing and online gaming there is no mention of torrents & P2P software. Although there is no mention I tried the service with my uTorrent client and it works perfectly.

hide my ip servers review

I proceeded to test 6 popular VPN servers (random selection) with a 3 Mbps connection under controlled conditions. Every test has been conducted three times with the best result chosen:

To review the full list of Hide My IP servers, check out the official locations page.

Hide IP VPN Customer Support Review

Hide IP VPN offers multiple customer support channels including:

  1. Live Chat (available 12 hours only)
  2. Ticket System
  3. Knowledge base
  4. Online Troubleshooter

The Live Chat is possibly the best place to get a queries & issues addressed. When live chat is offline, all your queries are sent to the support team as messages who then reply to all your queries instantly. The ticket system is well designed and allows selecting the relevant department you wish to talk to. You can also prioritize your query to ensure a quick response.

hide my ip support review

I was really impressed by the Hide My IP knowledge base because of its detailed answers and simple interface. I was able to get most of my answers from this section but it still misses out some very crucial answers for instance the length of subscriptions, encryption &tunneling technologies employed by the provider.

Hide My IP VPN Payment Methods Review

Hide My IP offers a long list of payment methods for prospect subscribers to pay through. These include:

  1. VISA
  2. MasterCard
  3. Discover
  4. American Express
  5. JCB
  6. Diner’s Club
  7. PayPal
  8. Bitcoin

hide my ip payment review

Hide My IP  Apps And Extensions Compatibility Review

Currently, Hide My IP is compatible with all major operating systems with apps available for all of them, these include:

  1. Windows
  2. Mac
  3. Android
  4. iOS
  5. Linux

In addition to cutting edge software, Hide My IP is compatible with most popular browsers and provides excellent browser extension for:

hide my ip apps and extensions review

HideMyIP Extension for Mozilla Firefox (left) & Addon For Google Chrome (right)

HideMyIP VPN Windows App Review

Before I began the test my first impression was that the app had a very simple user interface, good for performance and easy to use.The one click connectivity feature is absolutely brilliant and you can simply click the server bar in the bottom and immediately change your location. I absolutely loved connection times that varied between 4 and 11 seconds depending on the server.

hide my ip windows desktop client review

The app also has an automatic IP Rotation feature allowing you to change your IP address on a timer you can set manually. In case you need a US based IP while on a US IP, you can simply check the option provided (excellent feature). You can also clear cookies automatically when the IP address changes. The HideMyIP VPN app also offers you to choose between Premium (high-speed) and Standard (slower speed) servers depending on your usage.

hide my ip premium and standard review

Now do remember that connecting to some USA & UK servers will restrict the websites you can use. This is due to the geo-restrictions placed on these particular regions. Since all HideMyIP VPN IP addresses are from physical servers, they also have the disadvantages that users face in those regions.

Hide My IP Protocols & Encryption Review

HideMyIP employs the OpenVPN protocol (both UDP & TCP)in all its local apps and when you configure it manually using the OpenVPN Connect app. Chosen primarily for its renowned mix of speed and security, the OpenVPN tunneling protocol remains one of the few that the NSA and China haven’t compromised.

OpenVPN can also be used with both 128bit and 256bit encryption keys, allowing you to do what you want on any device of your choice. HideMyIP uses 256bit key encryption (military &banking standard) by default, while authentication is conducted using 2048bit keys. The feature was confirmed in an email from HideMyIP Representative Mike R.:

“… We use the strongest method available, which is OpenVPN protocol, with a 256-bit encryption using a 2048 bit key…”

Hide My IP Logs Review

As per the provider’s website and Terms of Use document,Hide My IP is a zero logs provider and does not monitor any user activities over its network. However, bound by US data retention laws the company informs that any illegal activities will be immediately reported and any available data of such activities will be handed over to the authorities in case of a legal warrant. Here is what the Terms of Use claims:

“Although we do not keep content logs of use or share any of your private information with any third party, we will turn over any information we do have if required to do so by law. My Privacy Tools, Inc. may monitor certain aspects of the network to manage abuse, maintain and/or improve service.”

Wondering where I have read this before, I realized this is the same policy that HMA VPN followed before they handed over the details of a notorious hacker back in 2011. In case users’ wish to torrent copyright media or use the service for similar needs as SABU do not use Hide My IP.

HideMyIP Free Trial

HideMyIP does not offer a free trial service as confirmed by the representative. All subscribers however get a 30 day money back guarantee, which is brilliant, and a good way to test the service to see if it performs well for you.

Reviewer’s Verdict

After my detailed review HideMyIP VPN gets a decent 3.5 out of 5. Points were lost due to three particular features:

  1. Location–The United States is one of the enemies of the internet, VPN based in the USA are under threat of being compromised, have to comply to data retention and MPAA copyright laws.
  2. Tunneling Protocol–The brand offers only one tunneling protocol.
  3. Up selling–The subscription page adds extra services from HideMyIP needlessly, like the Unlock code protection feature mentioned above.

Features I liked

  1. Excellent pricing
  2. Good server network across the world
  3. Superb server speeds on Windows app
  4. Brilliant appfor Windows
  5. Very good browser extensions – no blacklisted servers
  6. Choice between standard & premium servers
  7. Good choice of payment methods
  8. Decent customer services with multiple channels
  9. 30 Days Money Back Guarantee
  10. Proxy servers with every account
  11. Open DNSCrypt

Areas of Improvement

  1. Only 1 tunneling protocol available to use
  2. Forced upselling on subscription page
  3. Clustered website design
  4. Based in USA
  5. Complies with MPAA regulations and NSA regulations
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