NordVPN Review October 17

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Today we are going to dissect NordVPN in our review, to educate our readers about the services and the features it offers to its users – without any sugar-coats.

NordVPN claims to be the best VPN service when it comes to protecting users from hackers, surveillance agencies and malware while browsing the internet. However, we will only share our NordVPN review final verdict with you once we have thoroughly taken you through its services.


Where are the Servers of NordVPN Located?

VPN servers play an integral role in establishing the utility of a privacy service. We have said it before and we will say it again: if you are to leave an impression on a general user, impress him with your server count and locations.

The server locations are not as bad as we thought they were. NordVPN offering its 1294+ servers in over 60 countries, including the UK and US. What we liked the most about NordVPN is the fact that it offers a proper guide to help users and connect to their desired servers. For example, if you want DDoS Protection against hackers, NordVPN recommends you to connect to its Canadian server.

NordVPN provides servers in United States, Canada, United Kingdom, Hong Kong, Netherlands, Russia, Sweden, Switzerland, Argentina, Australia, Belgium, Brazil, Bulgaria, Chile, Costa Rica, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, India, Iceland, Indonesia, Israel, Japan, Malaysia, Mexico, New Zealand, Poland, Romania, Serbia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Turkey and Vietnam. Unfortunately we cant test all the servers while writing this NordVPN review.


NordVPN DNS Servers List

NordVPN Servers connects automatically through their native desktop & mobile apps ensuring that your DNS requests are not routed through Google servers.  Following are the Nordvpn DNS Servers which can be configured manually, in case you are not using the applications:

  • 242.211.137
  • 46.223.24


How to Check if NordVPN Servers are Down?

For the express purpose of keeping subscribers’ updated, NordVPN offers a dedicated page so that the clients can easily check if their required server is:

  1. Available or down due to maintenance
  2. Server Load Time
  3. Using which protocols

The NordVPN servers maintenance page offers real time statistics offering details including server load, vacant locations etc. all in one place. Statistics are offered for all servers including:

  • Double VPN
  • Onion Over VPN
  • Ultrafast TV
  • Anti DDoS
  • Dedicated and Shared Severs
  • P2P


Nordvpn Servers Bandwidth and Ping Review

What haunts internet users the most? No online security? Low speeds? High Pings? Honestly speaking, it all comes down to your needs and demands. A streaming lover may compromise on his online security for faster speeds, and a privacy enthusiast may compromise on high speeds for solid online security.

There is no denying that a VPN service reduces your internet speed and gives you high ping sometimes, but when it becomes a regular practice, it haunts users even more. We speed-tested the services of NordVPN before we wrote this review because we wanted to check if they had any limitations set the allocation of bandwidth and if the pings reduced.

We are sharing the results before and after testing the speeds with our readers so they can get an idea of how fast their service is and how it can affect their internet speed. The picture we are sharing below was taken when NordVPN wasn’t connected. Although we would have liked a lower ping, See all three observations were pretty impressive.

NordVPN speed test Review


Once we connected our device to NordVPN’s fastest server “US” the speed was significantly reduced; upload speed hardly noticed any changes but the ping won the contest for us! Imagine getting 0 ping with a download speed of 85Mbps! Who wouldn’t want to watch TV shows and movies in high definition for hours and hours?!

nordvpn servers speed


Nordvpn Device Compatibility Review

Having reviewed various VPN services in past, we have always given priority to two particular features of a VPN service over others: the servers and the device compatibility, in that same order.

Offering support for Windows, iPhones, iPads, Mac and Android is pretty standard for VPN services, but NordVPN misses out on supporting Linux, Routers and Gaming Consoles in the devices it supports.

The mediocrity of device compatibility of NordVPN client is beyond any explanation. We fail to understand why NordVPN is not working to extend its support to Xbox One, PS3 and SmartTV users. The current device compatibility suggests that it needs to upgrade its device support as soon as possible, if it is to stay at VPN industry for the long haul.


NordVPN Download Review

Although you can download the official NordVPN apps for desktop from the official website there are several other trusted websites you get the app from. These include:

  1. CNet – Windows & Mac
  2. Google Play Store – Android app
  3. iTunes App Store – iOS app
  4. Softonic – Windows & Mac
  5. Softpedia – Windows

You will see various other domains offering free downloads of the app, but do be careful they may come embedded with adware or even malware. I will highly recommend downloading VPN apps directly from the provider rather than 3rd party websites.


NordVPN New App for China

China’s recent crackdown on “illegal” VPN services or simply those that did not comply with China’s stern cyber legislation, has alarmed most netizens across the country. The Chinese government has begun removing apps of various foreign based VPN providers from Android apps stores and Apple iTunes.

For this express purpose NordVPN has announced a superb new feature in-their windows app so Chinese netizens can easily bypass the firewall without the hassle of blocks or slow internet speed. The new advanced VPN solution will avoid internet traffic from passing through the Great Firewall altogether. The new improvements to NordVPN include alternate servers to circumvent censorship like that being used by China’s government.

To secure & anonymize your internet in China with NordVPN here is what to do:

  1. Sign up to a NordVPN subscription
  2. Download the NordVPN Windows app & install it
  3. To access the advanced privacy servers, simply:
    1. Go to the Settings menu
    2. Select Advanced Settings
    3. Enable Obfuscated servers

This will give you an alternate list of advanced servers configured especially to bypass intrusive regimes like those in China. Feel free to check our latest china VPN list.


How to Connect NordVPN on Windows

After signing up for the service, you can download the software for your Windows from the custom profile page. Once you have installed the VPN, open it up and enter the credentials assigned to you by NordVPN.

nordvpn for windows


Click on “Log in”.

nordvpn windows setup 1


After you have successfully logged in, select your desired VPN server and click on “Connect”.

nordvpn login


Wait for the connection to establish, once NordVPN is connected, you will be presented with this window.

nordvpn account


See the “Settings” tab on top? We clicked on it as well to explore the other options. Can’t say we were disappointed. Upon clicking the “Settings” tab, also find the App Kill Switch option that lets you kill all the activity on  other applications as well when your internet connection drops.

NordVPN connect


How to Setup NordVPN on Android OS

NordVPN is compatible with Android OS (4.0 devices or higher) with a great application available on the Google Play Store. If you wish to connect NordVPN manually on Android, you setup the service using L2TP/IPsec protocols:

  1. Go to to your android device Settings> More
  2. Then select VPN
  3. Click on the add (+) sign
  4. Enter a VPN Name, for example, NordVPN
  5. In Type option, select L2TP/IPSec
  6. Enter Server Address (Select your required server address from this list)
  7. Leave L2TP Secret and IPSec Identifier empty
  8. Enter IPSec pre-shared key as: NordVPN

Check out our detailed video on how to setup NordVPN for android devices.


Pricing Plans of NordVPN – Pocket Friendly!

This NordVPN review was designed to be critical. That is why we were poised to compare the price offerings with those dished out by other VPN services. The limited compatibility had left a bad taste in our mouth, but all of that changed when we saw those beautiful pricing plans that look like a Wal-Mart sale!

The pricing plans are simple and easy to understand. For starters, they are offering a universal package for different prices, a common norm in VPN industry. The plans are clearly designed to cater to the needs of different users. Choose from four different plans: 2 years, 1 year, 1 month, and 6 month plan.

Pricing Plans of NordVPN – Pocket Friendly!


So if you are interested in buying the monthly service, subscribe to the Monthly Package, which is available for $11.95/month. The half-yearly plan is available for subscription for $5.75/month. This package suits individuals who frequently travel to the countries where strict censorship policies are in place.

NordVPN’s annual package is available for subscription for as low as $5.75/month. With a subscription to the annual package, you get to save 52% of the original amount. However, the best package remains the 2-year plan, which offers most savings. It is available for $3.29/month or $79.00 billed every 24 months.


NordVPN Payment Methods Review

According to our NordVPN review, the provider offers plenty of payment options for subscribing. Among them include Visa, MasterCard, American Express, and Discover. For instant online payments, PayPal and WebMoney are available. If you want to receive the utmost level of privacy, you always pay via Bitcoin. Other methods include Union Pay, Ali Pay, Yandex, Giropay, and Sofort Banking.


NordVPN Trial Package Review

NordVPN currently offers a 3-day free trial for new users and begins after completing the signup process. Furthermore, they also offer 30-day money-back guarantee on all their packages for “accounts in good standing”— but users who avail their services through Apple App Store or Google Play Store cannot be reversed or refunded.


NordVPN Latest Discount Offer

NordVPN usually offers discounts and deals for all major events like New Year, Black Friday, Cyber Monday, Christmas etc.

  • The 6 months Standard Plan is currently on a 41%discount offer
  • The 12 months Best Offer Plan is currently on a special 52% discount offer


NordVPN Protocol and Encryption Support – Which is Best?

In times, where online privacy has become a subject of debate due to increasing online surveillance policies, NordVPN takes a solid stand and provides support of OpenVPN, PPTP, L2TP and IPSec protocols.

All of these protocols are rock solid and keep your online traffic safe by tunneling them. The SSL based encryption support of 2048 is too good for the likes of hackers and online surveillance agencies to lay their eyes on your data. It makes your data complicated for the hackers, and also protects you when mass-surveillance laws are passed.


NordVPN 24/7 Available Customer Support

Okay, this is a tricky part. We’ll be very precise here in this NordVPN review part. We liked their Customer Support for its excellent compliance and relevancy skills, but we absolutely hated it for its slow response. When we talked to one of their support technicians, we had no idea that it would literally take them ages to respond. When their representative finally joined the Chat session, we asked the reason for delay.

He responded by saying, “Your chat did not show up”.

That was not the kind of reply we were expecting, anyway. Once he joined the chat session, we decided to stress-test the support and grilled him. We kept asking him questions about the service and the guy at the other end was gentle and answered all our questions very calmly.

So while their Live Chat Customer Support is absolutely fine, their response time is not. They need to work on that before it begins to haunt them.


Nordvpn Payment Options

To make sure that users feel safe and secure, NordVPN offers Bitcoin, Web Money, Paypal, Paysera and Credit cards as payment modes to users. The payment options are diverse and the users can easily opt for one the suggested options to pay their due invoices.


Nordvpn Multi Logins

As far as the multi-logins are concerned, we think NordVPN is better than many of the VPN providers that are not even offering the multi-login option.

But when we compared it with others, it clearly let us down. With only two multi-logins, we feel that it needs to offer more login queries to its users.


Nordvpn P2P Traffic Review

We’ll be honest with all our readers here; we will vouch for any VPN provider that offers assistance for P2P traffic. Imagine downloading torrents without fearing the cops running after you for copyrights infringement cases. We tried the P2P service of NordVPN and were actually impressed that it offered us extra layer of security without causing any disturbance in the downloading speeds.


NordVPN Netflix Access Review

Blogging platform Comparitech covered in January of this year how most VPN providers have now been red flagged by Netflix and their IP addresses don’t unblock the US library anymore for users connecting from other countries. Instead Netflix users’ are welcome by this message:

nordvpn netflix access review


I have tested over 18 services with Netflix when they initially enacted the ban. Only 3 services successfully managed to unblock the US library, while some 16 PVN services (9 of them US based) failed to bypass the block. NordVPN was one of 3 brands (other two being PureVPN & ExpressVPN) that successfully unblocked US Netflix on all its servers.

does nordvpn still works on netflix


NordVPN has remained one of the few providers that still provide access to Netflix US on all of its provided IP addresses. I would highly recommend to manually configure NordVPN when accessing Netflix US and always run a DNS Leak test with IPlocation or WhatismyIP.


NordVPN Vs ExpressVPN

The true grit of any VPN provider is tested when put against the best VPN providers. So, I chose to compare NordVPN with industry legend Express VPN. The comparison is as follows:

Software/AppsWin, Mac, Android & iOSWin, Mac, Android & iOS
Multi User6 users per account5 users per account
Live ChatYesYes
Torrent & P2P SupportYesYes
Tunneling ProtocolsOpenVPN, PPTP, L2TP & IPSecOpenVPN, PPTP, SSTP & L2TP
EncryptionAES 128bit & 256bitAES 128bit & 256bit
Router CompatibleYesYes
Pricing$3.29/month (2 Year Plan)$8.32/month (12 month plan)
Editor’s Rating4 out of 53 out of 5

NordVPN offers a competitive service bundle but does not come close to ExpressVPN’s server performance. That being said, NordVPN & ExpressVPN perform terrible in Asia, I would recommend other options. If your requirements are streaming & downloading torrents,then possibly the best option would be ExpressVPN. If however you wish to browse, use email, shop & bank online, and be gentle on the wallet while doing that I would suggest to try NordVPN.


NordVPN Coupons

There are a number of coupons available that you can use on the ExpressVPN subscription page in the discount code section. Here are the best ones still active:

  1. 1 Year Plan 70% Discount Code –Coupon70off
  2. 2 Year Plan 72% Discount Code –SECURITY2
  3. 2 Year Plan for $72 Discount Code –2YSpecial2017


NordVPN Reddit Review

Possibly the best place to get real time user reviews of NordVPN would be Reddits forums. Take this disappointed user for instance:

nordvpn reddit review


NordVPN performed very poor for this user when it came to downloading torrents. After the provider began marketing its services on various torrent websites, the service has seen a radical decline in performance.


nordvpn reddit reviews on netflix

Users have also complained that the service doesn’t work with Netflix, but after they upgraded their servers and hosted new ones in the US NordVPN works fine with Netflix US, but on selected servers only. In another interesting NordVPN review on Reddit, user VPNHunter2014 establishes that NordVPN actually performs better and offers a better service compared to other popular brands. I highly recommend NordVPN prospects to consider this review for a realistic preview.

nordvpn comparisons



nordvpn slow speeds

In a fairly new review posted in December 2016 user Conundrum1911 establishes that speed & disconnection issues are now frequent when he connects through his region. This has been a common occurrence for mostly subscribers in Europe and some cities of USA. I tested NordVPN for well over 6 hours (no test for torrents though) and it worked fine when browsing on YouTube, Facebook, Twitter, Amazon and other shopping websites.


nordvpn issues

Finally we come to another distraught user who had a bad experience with Nord’s iOS app:

nordvpn reddit rant


Some VPN do tend to pay less attention to user on boarding and ease of use hence such user testimonials. I avoid iOS devices any way due to their difficult compatibility with many hundreds of apps that are already available on Android. But I do agree with the user above, NordVPN began with an appalling Reddit VPN app for iOS devices. Even to this day disconnections and no server connectivity are big issues on the iOS app when we tested it last.


NordVPN Xbox One – How to Setup / Unblock Microsoft Xbox One

If you are an avid-console gamer, you probably do know that there are no region-specific restrictions on Microsoft Xbox One. However, when it comes to third-party services that allow you to watch movies/TV shows, listen to music, and browse the internet – users may run into problems. To ensure you gain complete access to Microsoft Xbox One and its numerous features, you can use NordVPN.

Now, while there is no dedicated application for Microsoft Xbox One, always purchase a NordVPN Router. This acts as a replacement to your Wi-Fi home router. It has the capability of supporting a huge range of devices, while removing all content restrictions. Since all your traffic passes through a secure tunnel, you can easily use Microsoft Xbox One with no content blocks whatsoever.


NordVPN on Firestick Review

NordVPN does not offer an independent application for Firestick TVs. If you want to activate a VPN, you will have to invest in a NordVPN router. However, if you do not have enough cash for a Wi-Fi router, you can always opt for the old-school method. Once you get NordVPN working, you can easily unblock streaming sites and watch your favorite content on a big screen easily.


NordVPN Netflix Access Review

Our NordVPN review unveils that the provider is among the few in the marketplace that grants access to Netflix. The VPN has a support page that is updated regularly, so you can gain uninterrupted access to the streaming website. There are even tips available for ensuring that the connection to Netflix is completely secure. This guarantees that you can use the VPN anytime for watching your favorite movies/TV shows.


NordVPN Review about Proxy App

NordVPN offers SOCKS and HTTP proxy servers in addition to VPN service. Users of SOCKS proxy are required to get authorization to get connected & unrestricted access, whereas HTTP works with all the major browsers available i.e. Chrome, Firefox, Safari, Opera, and Internet Explorer.

To setup up Nord VPN proxy servers you can find all relevant tutorials on the website or feel free to ask in this nordvpn review comments.


NordVPN vs PureVPN

In order to test the true grit of NordVPN I compared the service with PureVPN one of the longest serving VPN providers. While PureVPN is more acclaimed due to its phenomenally low pricing, NordVPN establishes its competency over worldwide high speed unblocking servers.

In comparison the biggest victory for NordVPN is its massive network of servers with a huge network of streaming servers in the USA alone. PureVPN by no means offer something inferior, 700+ servers is nothing meagre jus that NordVPN offers streaming optimized servers enhanced to deliver faster speed.

Features NordVPNPureVPN
AppsWin, Mac, iOS & AndroidWin, Mac, iOS, Android & Browser ext.
Support1. FAQ
2. Tutorials
3. Tickets
1. Live Chat
2. Tutorials
3. Tickets & Email
4. Skype
5. Phone Support for Business
Tunneling ProtocolsOpenVPN, L2TP, PPTP, SSTP, and IKEv2OpenVPN, L2TP, PPTP, SSTP, and IKEv2
EncryptionAES 256Bit SHA & AES-256-GCMCBC Blowfish 128bit, AES 256Bit SHA and Double Encryption
Pricing2 Year Subscription $3.29/month  ($78.96)5 Years Subscription  $1.33/ month  ($79.99)
Free TrialNoNo
Based InPanamaHong Kong


One feature where we see a stalemate are the security protocols & encryption. Both brands offer a full arsenal of varying tunneling protocols for subscribers, this is complemented by the mix of 128bit & 256bit encryption offered by both brands. One exclusive feature that NordVPN offers is the powerful Double Encryption protocol allowing you to make your data simply unreadable online.

One area where NordVPN just doesn’t compare to PureVPN is customer support. PureVPN ensures subscribers get access to its live chat, tickets, email & Skype in addition to offering a massive knowledgebase for tech support and troubleshooting. One area where PureVPN just doesn’t compare to NordVPN are the real time speed tests, NordVPN test results were more stable and faster in the long run.


NordVPN vs TunnelBear

When compared to TunnelBear VPN we see a significant difference between the brands. NordVPN seems to overshadow every one of the features contested. The most obvious is the difference between servers networks and while NordVPN offers more than 1294 servers across 60 countries, TunnelBear offers an unknown number of servers across 13 regions.

Features NordVPNTunnelBear
Servers1294+Not Available (Servers Located in 13 Countries)
AppsWin, Mac, iOS & AndroidWin, Mac, iOS, Android & Browser ext.
Support1. FAQ
2. Tutorials
3. Tickets
1. Live Chat
2. Tutorials
3. Tickets
Tunneling ProtocolsOpenVPN, L2TP, PPTP, SSTP, and IKEv2OpenVPN, L2TP
EncryptionAES 256Bit SHA & AES-256-GCMAES 256Bit
Pricing2 Year Subscription $3.29/month  ($78.96)2 Years Subscription  $2.92/ month  ($70.08)
Free TrialNoYes (Limited Feature)
Based InPanama (No Surveillance & Data Retention)Canada (5 Eyes Surveillance Member)


I will add my personal testimony that TunnelBear apps are much stable and reliable than NordVPN ones. TunnelBear also offers a dedicated Google Chrome browser add-on for instant unblocking of news, streaming, social and other websites. NordVPN on the other hand offers decent apps, regularly updates them but still functionality issues remain on Windows and Android.

One place where TunnelBear just doesn’t compete with NordVPN is the security & privacy features offered. While NordVPN is powered by 5 tunneling protocols available depending on user needs, TunnelBear currently only offers 2 protocols. The same is also the case for encryption offered by both brands, NordVPN is powered by excellent ciphering features including a choice between 128bit & 256bit standards while you can also choose the provider’s Double VPN feature for even tougher encryption.


NordVPN vs Private Internet Access

NordVPN & PIA VPN are two revered names in the privacy industry with a lot of common features among the two. There is a ridiculous difference between servers offered with NordVPN offering 1294+ and PIA VPN close to 3200 servers. A major difference is the number of countries both services have servers in and while Nord has its network across 57 countries, PIA VPN offers its massive network in 24.

Features NordVPNPrivate Internet Access VPN
AppsWin, Mac, iOS & AndroidWin, Mac, iOS, Android & Linux
Support1. FAQ
2. Tutorials
3. Tickets
1. Live Chat
2. Tutorials
3. Tickets
Tunneling ProtocolsOpenVPN, L2TP, PPTP, SSTP, and IKEv2OpenVPN, L2TP, PPTP
EncryptionAES 256Bit SHA & AES-256-GCMAES 256Bit
Pricing2 Year Subscription $3.29/month  ($78.96)1 Year Subscription  $3.33/ month  ($39.95)
Free TrialNoNo
Based InPanama (No Surveillance & Data Retention)USA (5 Eyes Surveillance Member)


Both providers offers high speed connectivity for HD & 4K streaming, torrents & P2P and routine browsing. While both claim to offer turbo speeds the story is otherwise. NordVPN has this issue during peak hours, speeds suffer terribly while PIA VPN has seen a constant decline in speed after it has increased the number of users.

In comparison, NordVPN offers more variety when it comes to security than PIA VPN. While both providers offer 256bit encryption, NordVPN invests in latest tunneling technologies (iKEV2 & Double VPN) while PIA VPN still resorts to the older PPTP & L2TP protocols. These are very useful when using torrents & P2P, since the PPTP and L2TP protocols have been compromised by the NSA, there is great hope in newer technologies.

PIA VPN is ideally priced for what it offers, mostly an unblocking solution more than a privacy service. NordVPN however costs double of what PIA does, but, NordVPN offers a complete privacy solution offering more servers, better protocols, better data retention policies, decent apps for all major OS and faster P2P servers. I claim this after proper testing of both services over Netflix, YouTube, and uTorrent.

One last aspect we must cover is the location of both providers. NordVPN is based in Panama, a country with no data retention laws and absolutely no invasion of user privacy. On the other hand, PIA VPN is based in one of the silliest cyberspaces in the world, the USA. Tech providers in the USA now have to retain data for up to 2 years (when required), and are also bound to hand over any user data when a warrant arrives.

For more on these providers visit our official reviews section, compare providers in real time, comment on your experience in our reviews, and visit us again for more updates.


NordVPN Logs Policy

If you want total anonymity on the internet, then NordVPN may help with its do not store any logs policy. NordVPN confirms on its website that it does not store any:

  1. Personal information
  2. IP addresses
  3. Connection time stamps


Reviewer’s Verdict

We mentioned in the start that we will give our final verdict when we have thoroughly reviewed NordVPN. We want to be very honest with all our readers here:

Cons: NordVPN needs to work on certain aspects like its device compatibility, customer support, and the server count.

Pros: You can’t ignore its speed, low pings, multi-logins, protocol and encryption support.

It works great, but as of now, to be the best in the VPN industry, NordVPN has a way to go.

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8 Responses to NordVPN Review October 17
  1. Sardar Khan says:

    If it covers Pakistan,I start the plan immediately.Waiting for answer as I need it asap/

    • admin says:

      Thanks for commenting Mr. Sardar. Yes, NordVPN covers all countries, which includes Pakistan. You can use it to connect to servers from all around the world to unblock websites and receive good security.

  2. George says:

    Ive been reading many reviews from your website, but cannot find a service that offers a VPN router. I heard NordVPN has its own router products, but there’s no mention of it on your review. Can you direct me towards the cost or purchasing link?

  3. Marco Theo says:

    NordVPN speeds are too low to call this a “service”. Also, all discussions on NordVPN’s “security” are worthless (how can be a VPN secure at 0kbps?). They must experience many heavy bottlenecks (e.g. too many new subscriptions) and are forced to use some kind of bandwidth limitation (usually their servers allow acceptable speeds for a time, then they literally stop – 0kbps). This at least happens here in Europe. Things use to be a little better some time ago, but everything collapsed around mid-March 2017.

    • admin says:

      Thanks for your feedback Marco. This is actually quite surprising considering we have tested the service and its speeds are actually unmatched across all VPNs. This is why it is the preferred choice for streaming and torrenting. Nevertheless, we shall revamp the article soon to check the performance of the VPN.

  4. Max says:

    Firstly your review is old, they now had a totally different model of the VPN and alos it does not leak anything, its fast and efficient and SAFE! how you can even call HMA safe is beyond me as everyone knows itts not.

    NORD is by far a cut above all others. Especially security!!!

    • admin says:

      HMA used to be a safe VPN service. However, if you look at our latest review on the provider, you will see we have mentioned in detail regarding its security. We will soon be revamping this review too.

  5. tovis07 says:

    – They leak your IPv6
    – No switch kill for internet connection
    — but worst of all THEY LEAK YOUR REAL IP—
    If you using Windows (7) like me you are fuck up.
    I was surfing all day and i normally do not turn off my PC but only switch it to sleep mode and even I set automatic reconnect and EVERY TIME i turn my PC into sleep mode and then woke up my PC their official application showed me that i am “CONNECTED” with green status but in real i was not connected and all of time i was surfing under MY REAL ADDR

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