KillPing Review – Reduce High Ping & Enjoy Lag Free Gaming
|4.5 / 5.0 User Ratings||30 |
|Hong Kong |
Kill Ping is a gaming application designed to reduce high ping and lag while improving online gameplay. It uses its dedicated servers located around the world to allow uninterrupted data transfer between you and the gaming server, hence reducing high ping and eliminating lag during the process.
Overall, Kill Ping is light weight software that delivers all its promises. It helped to reduce high ping and lag during our testing. However, the software is not short of its faults. For more details, continue reading our Kill Ping review and find out about its features, performance, prices and more.
- Offers 100+ servers in 30+ locations
- Good performance as it reduces high ping & latency
- Cheap pricing plans
- Easy to use software
- Good customer support (live chat feature available)
- Supports popular MMO games
- 7 day money back guarantee
- Unlimited serve switching
- Only available on Windows platform
- Can add more games to its supported library
- Windows software can be slow at times
Kill Ping offers three different pricing plans that you can choose from. You can select a single monthly plan at $9.99, or a semiannual plan at $71.88, or a yearly plan at $39.84 per year. When we compare these prices to other ping reduction software, Kill Ping offers an excellent deal. The yearly package is certainly the most economical and allows more saving as compared to the other two packages.
The closest competitor for Kill Ping is WTFast at the moment. When we compared their pricing plans and the features offered they offered, Kill Ping definitely has an advantage. The yearly price of $40 per year gives you more value for money and features.
Another important factor to note in all the Kill Ping packages was that each of them comes with a 15 day money back guarantee. As an online gamer myself, seven days gives you ample time to fully test out the service on different online games. You can try various features, test out different servers, and check which region works best with Kill Ping for reducing latency and high ping.
How to Use Kill Ping
Since Kill Ping is gaming software designed to lower your ping and improve online gameplay, it is important to clear up how it works and how to use the service. Many users have confused Kill Ping with a VPN service because it reroutes your internet traffic through its own servers and then onto the gaming servers.
However, Kill Ping does not encrypt your data in the process; something that a VPN does. Kill Ping only provides clear, uncongested pathway for the data packets to travel. This way you get faster response from gaming servers, hence low ping and latency. Here are some steps on how to use Kill Ping:
- To use Kill Ping, download and install the software onto your system once you have signed up for the service.
- Next, run the program as ‘Administrator’ and login to Kill Ping using the username and password.
- Now select the game you want to play and set any launch parameters if you want.
- Next select the region where you want to play and then select the appropriate server (the one offering the lowest ping).
- Once you are connected, launch the game and play.
Here is quick tutorial offered by Kill Ping, explaining how to it works:
For our Kill Ping review, we put the service to test on two different MMO games: DOTA 2 and Counter-Strike: Global Offensive (CS: GO). The overall performance was good as it lowered our ping in both the games, reduced data packet loss, and eliminated lag from the gameplay. We conducted the test for the games while connecting to ‘EU West’ servers. Here are the results from out tests:
The first test was conducted on DOTA 2. When we first played the game while connecting to EU West server without Kill Ping, our ping ranged from 280ms to 300ms. There were constant delay during the game and on occasion severe lag as well, making it impossible to play.
After a delay filled and high ping game, we connected Kill Ping software. This lowered our ping significantly by reducing lag and delay from the gameplay. As you can see from the screenshot below, the ping lowered from 282ms to 165ms (more than 40 percent).
Counter-Strike: Global Offensive
Secondly, we tested Kill Ping on Counter Strike Global Offensive (CS: GO). This was somewhat tricky as you cannot select the server of your choice if you play normal match making (such as Deathmatch or Demolition) in CS: GO. To get Kill Ping working on CS: GO, it is recommended that you choose the server nearest to your location on Kill Ping.
Next we connected to Kill Ping and started the game. But before we could get started, we had to set a parameter by entering the following command in the in-game console: “mm_dedicatedmaxping 50” (without the quotes). This way the upper limit would bet set at 50ms and CS: GO will find servers within this set limit.
Upon playing the game, the ping remained stable at 37ms – 38ms and all delays were removed from the gameplay while being connected to Kill Ping.
Kill Ping offers 100+ servers located in over 30 different locations around the world. These servers are strategically placed in regions that are popular with various MMO (massively multiplayer online) games. We were impressed by the wide list of servers offered by Kill Ping as they covered all the major regions for the games they support.
Some other impressive features included unlimited server switching and auto server selection. The unlimited server switching allowed us to test the service on various regions. We jumped between different servers to find the best route for reducing high ping.
The auto server selection options let’s Kill Ping select the best server option for you. It automatically sorts between the servers and selects the best option based on your geo locations, network condition, ping times, and various other factors. We would recommend this option for anyone who doesn’t know which server to choose or are having difficulty in sorting between different Kill Ping servers.
The hallmark of a premium service is the way it takes care of its users. This is why customer support is an integral part of our reviews. Kill Ping offers customer support in the form of Live Chat and Email ticketing support. Additionally, you can also contact Kill Ping through social media platforms. We put these support options to the test in our Kill Ping review.
Kill Ping offers live chat support to its users but only during a certain point during the day. The live chat feature is not available 24/7 around the clock. This is one area that we reckon Kill Ping can improve upon.
However, when we tested their live chat, we were impressed from the quickness of the responses from their customer support personal. We were having difficulty in using the service while testing it on CS: GO but the customer support staff helped us through the entire process and resolved the issue in no time.
Email Ticketing System
The second method used by Kill Ping to resolve customer queries is through email ticketing system. Before we talked to the customer support staff on live chat, we emailed the same query using their ticketing system.
The response time for these emails usually takes up to 24 hours but we got a response to our email within this time. However, if the issue is more technical and requires additional input then you could expect a lengthier time frame for a response. Overall, the customer support was great considering the product is relatively new.
Social Media Platforms
Alternatively, you can also contact Kill Ping through social media platforms such as Facebook page, Twitter profile, or Google Plus page. While reviewing Kill Ping, we found the Facebook page quicker in responding to queries and also getting insights from other online gamers and users as compared to the other two social media platforms.
Sign-Up Process & Payment Methods
The sign up process for Kill Ping is fairly simple. We were registered and ready to use the service in a matter of minutes. The total sign-up process consists of three steps; placing an order, checkout, and playing lag free game using Kill Ping.
Placing an order is as simple as it sounds; you just select the package of your choice (monthly, semiannual, or yearly). Once you have selected the package, enter the required details such as name, email address, and a password in a small form. Then selected the mode of payment; the payment methods offered by Kill Ping include:
- Credit Card
- Paymentwall (Ukash, EcoCard, Bank Transfer, AliPay, etc.)
After payment, you will be sent an email containing our Kill Ping username and password on the email you provided at the time of signing up. Use these login credentials to sign-in to the Kill Ping software and enjoy lag free gaming.
Games Supported by Kill Ping
Our Kill Ping review showed that the service currently supports popular MMO games. Since the service is only a year old, we hope that Kill Ping can add more titles in the near future. Here are some of the games currently supported by Kill Ping:
- League of Legends
- World of Warcraft
- DOTA 2
- World of Tanks
- CS: GO
- RF Online
- Tera Online
- Quake 3
If your game doesn’t appear on the list, then don’t worry as you can add a custom game to Kill Ping. This option can be seen when you are promoted to select a game for Kill Ping. Just click on ‘Add a Custom Game’ and you will be asked to enter name of the game, launcher, and main module.
After entering this information, your game will be added to Kill Ping. Now you can select region where you want to play and select the server closest that region in order to reduce high ping and latency.
One downside of the service that we found in our Kill Ping review was its compatibility. Currently Kill Ping is only available on Windows platform. You can use Kill Ping on PCs and laptops running on Windows Vista, Windows 7, Windows 8.1, and Windows 10.
So if you are an online gamer and use Mac for all your online gaming pleasure, then you are out of luck. Kill Ping doesn’t offer any software for Mac as yet, but according to their website (FAQ section) the Mac software is under development.
We enquired Kill Ping on whether it will be expanding its service onto other platforms and they gave a positive response. Their Mac software is still in the developmental stages and they have plans to launch apps for handheld devices running on Android, iOS and Windows OS.
Kill Ping Windows Software
Although we have covered the major details about how to use Kill Ping in the sections above, it is important to review the overall aesthetics and features of Windows software itself. From the onset, the Windows Kill Ping software looks really good and gives a polished look.
The step by step process from login to selecting the game and the region of your choice, Kill Ping software assists you along the way. The software itself is light and doesn’t use up a lot juice from the system; hence allowing the game to run uninterruptedly.
However, there were some areas of concern. When we selected the game and the region where we wanted to play, there was considerable loading time till the server list was displayed. Once we selected the server and connected to them, there was again significant loading till we were able to launch the game. And, if you want to switch between servers or choose another game, you will have to exit the gaming client (such as Steam) and re-launch it.
As much as we like free stuff, we have sad news for you as Kill Ping doesn’t offer a free trial at the moment. Previously, Kill Ping did offer a free trial once it was officially launched after beta testing. However, the free trial has been closed for everyone. You can inquire the customer support through live chat or email system and request for a free trial but this may seem like a long shot.
Kill Ping offers a 7 day money back guarantee instead of a free trial now. According to their refund policy, you can claim for a refund within 7 days of purchase and if your game is not supported by Kill Ping, you are unable to reduce your ping, or you are unable to resolve any problem relating to Kill Ping software.
Areas for Improvement
Throughout our Kill Ping review, we highlighted few areas for improvement. These areas could make this good software great and give a cutting edge over other ping reduction software. For starters, Kill Ping can increase its compatibility on other platforms in addition to Windows. This would increase their overall customer base and we could see more features for specific operating systems.
Kill Ping can also expand its support games library. Currently it only supports nine games but increasing this library could help it in the long run. You could still use its ‘Add a Custom Game’ feature to add a game not included in the supported list. However, the Kill Ping servers are optimized to reduce lag and ping for the games it supports; so any unsupported game could be exposed to high latency.
Although the customer support was good, Kill Ping could make it excellent by making the live chat feature available around the clock. As an online gamer, you want your ping issues to be resolved instantaneously and not to wait for the next day to be resolved. Also, Kill Ping could resolve the loading time issues with its Windows client.
Overall, we really liked Kill Ping Gaming VPN software as it adds something valuable to the gaming community. Kill Ping helped to reduce high pings and improve the online game play by a significant margin when we tested it for our two games.
Since Kill Ping reroutes your internet traffic through its own servers and then to the gaming server, some may argue that why add another step to a process that already requires fast processing. That may be the case but by clearing up the congested pathway, you can lower your ping and eliminate lag while playing online.
So if you are an online gamer and are looking for solutions to reduce high ping and latency, we would recommend that you give Kill Ping a try.