CyberGhost Review November 2017

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3.0 / 5.0
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What is CyberGhost?

Established in 2011 by Robert Knapp and Oana Dima, CyberGhost is a VPN service with its headquarters in Germany. It is a highly reliable service with a very easy-to-use application that supports 5 simultaneous connections. The provider even boasts superb connection speeds to nearby servers and has an active customer support system. VPN has improved a lot since its inception, introducing a list of cool features, boosting its overall appeal. Are you planning to use the service? Read this comprehensive CyberGhost Review.

1.       Automatic Kill Switch

2.       Supports OpenVPN Protocol

3.       DNS and IP Leak Protection

4.       Unlimited Bandwidth and Traffic

5.       30-Day Money Back Guarantee

1.       Expensive Monthly Plan

2.       Servers in 32 Locations only


CyberGhost Pricing and Packages Review

Our CyberGhost review unveils that the VPN offers a single plan to customers, divided into two options. The first one is the monthly plan, which starts at a high $10.49 per month. You get to access all of the VPNs features, including unlimited bandwidth, access to all servers in 32 countries, and technology like kill-switch. The second is a yearly plan, which gives you a 72% discount. This reduces the monthly pricing to $2.90. As a result, you only pay $69.60 for 24-months access.

CyberGhost Pricing Review


CyberGhost Login/Signup Review

According to our CyberGhost review, signing up with VPN is incredibly straightforward. All you have to do is visit the sign up page. Enter a username and password for your account and hit the “Continue” button. The website will redirect you to the page below. You will receive a PUK code. Save this code, as it comes in handy for recovering your account in case you lose your login information.

CyberGhost Signup Review


After you have created an account, you will gain access to the below dashboard. Here you will receive complete details about your plan, including the devices connected now. You can easily remove the ones from the portal directly. In addition, you also keep track of payments from this dashboard, while gaining direct contact to the support team.


CyberGhost Login register


CyberGhost Payment Methods and Money Back Guarantee Review

Our CyberGhost review discovers that the VPN supports a multitude of payment options. You can opt for purchasing a plan via credit cards like Visa, MasterCard, Discover, or American Express. Users can even opt for direct bank transfer from anywhere in the world. PayPal is also available as an option. For maximum anonymity, you also pay via Bitcoin.

Regarding the refund guarantee, CyberGhost has a 30-day, no questions asked, money-back guarantee for all of its products. If you buy a package, but are not satisfied with the service – simply email the support department regarding a refund. There is no mention of how long it may take for the refund to process. We will update that part upon testing the refund guarantee.


CyberGhost VPN Server Review

According to our CyberGhost review, VPN has over 1,053 servers spread across 32 countries worldwide. Among these, include the United States, Ukraine, Singapore, Sweden, Romania, Poland, Norway, Luxembourg, Lithuania, South Korea, Japan, Italy, Iceland, Israel, Hungary, Hong Kong, United Kingdom, France, Finland, Denmark, Germany, Switzerland, Brazil, Belgium, Australia, and Austria.

CyberGhost VPN Servers Review


One of the best things about CyberGhost is that it even offers a real-time overview of its servers.  Visit the VPN Server page to gain information regarding the servers online and the number of users connected. You can use this data to connect to servers that receive less load for maximum speed, if you want to indulge in torrenting/streaming activities.

cyberghost servers list


CyberGhost Key Features Review

Our CyberGhost review unveils that the VPN boasts quite a number of cool features to help boost its likeability and reputation in the marketplace. Below is a small description of each:


Public Wi-Fi Protection

Once you have downloaded and installed the CyberGhost client on any device of your choice, you gain maximum protection over Wi-Fi public networks. The application will automatically connect to the VPN, so that you receive security for when browsing the internet. This ensures you are safe from hacker attacks and governmental agencies that may be spying on user activity.


Highest Encryption Available

CyberGhost offers its customers the best encryption available. If you connect to the OpenVPN protocol, you are secure with AES 256-bit encryption with a 2048-bit RSA key and MD5 for HMAC authentication. VPN even uses perfect forward secrecy as an addition security measure, which randomly generates private keys each time you log in.


Block Ads

Once you connect to the VPN, you have a built-in ad-blocking feature preventing your browsing experience to be affected by irritating advertisements and promotions. This ensures that you have a smooth internet experience, all the while saving you the hassle and money from installing a separate ad-blocking service.


Block Malicious Content

CyberGhost features a powerful firewall system, which blocks malicious content instantly. This prevents viruses and malware from spreading across the VPNs network, while also protecting your laptop, computer, or smartphone. This ensures that your internet activity remains completely secure, even if you do not have an anti-virus available.


CyberGhost Privacy and Security Review

According to our CyberGhost review, the website of VPN is similar to the user-interface to the dedicated applications. The entire outlook is intuitive and well designed with plenty of information regarding the company and its technologies. VPN even issues a transparency report, which outlines all malicious activity on CyberGhost servers, along with lists of government requests, law enforcement notices, and DMCA notices.


CyberGhost VPN to Unblock Facebook, Twitter and YouTube

If you live in a country where Facebook, Twitter, or YouTube is banned, you may want to consider using CyberGhost VPN. By masking your IP address and implementing high-level encryption, VPN allows you to bypass filters and access these social media websites from anywhere in the world, even in your local school, university, or workplace. All your data remains completely anonymous and secure.


CyberGhost Sports Streaming Review

Different countries have varied laws regarding the internet. Where some choose to keep certain websites restricted to country-only access, others promote an open-internet culture. However, if you have spent time exploring sports streamlining or hit websites like Netflix, Hulu, and BBC iPlayer – you probably have an idea of the geo-restrictions. CyberGhost VPN provides a solution that unblocks restricted movies and sports streaming websites, ensuring you receive uninterrupted entertainment.


Cyberghost Torrenting Reviews

Based on our CyberGhost review, it is clear that the service supports P2P/Torrenting on its servers. In fact, their desktop client has different profiles, depending on your mood. For instance, choose to Unblock Streaming, Protect Your Internet Connection, Block Basic Websites, or Torrent Anonymously. The cyberghost torrenting profile will activate the most reasonable settings to protect your identity, while speeding up downloads. It chooses compatible P2P servers for granting unrestricted access.

The best part of all: CyberGhost torrenting even offers excellent IP-Leak Protection. All of its applications come with built-in features like Kill-Switch and IPv6 protection. Couple this with their AES 256-bit encryption and you can feel assured that your torrenting activity is untraceable. The service is also quite clear regarding its logging policies. Using the VPN will not record/store any vital connection/session information, which could get you into trouble. Overall, CyberGhost seems like a safe option for torrenting.


Does CyberGhost Keep Logs?

According to our CyberGhost review, the service follows a strict no logs policy. Even when signing up, VPN will collect no personal data, like payment information, domicile address, email address, phone number, or name. Their service runs on an anonymous user ID platform for maximum protection of identity. The provider keeps no connection/session logs and does not record your IP address, page requested, bandwidth used, or cookies information. You feel completely safe using the VPN.


CyberGhost Support Review

In terms of support, our CyberGhost reveals that the VPN manages to cover all bases. You have live chat available in circumstances you receive urgent assistance for troubleshooting a certain problem. In addition to this, you have a helpful support page, where you receive assistance in a number of ways. These include guides, troubleshooting, FAQs, and announcements.

CyberGhost Support Review


If you are facing trouble with certain aspects of the VPN, you might want to try out their FAQ page. Here you will receive answers to common questions about the VPN service. Make it a habit to always check the FAQ before contacting live support or sending a ticket.

CyberGhost FAQs

If the FAQs do not prove to be useful or the live chat is taking too long to reply, you can always receive assistance via the troubleshooting guide. Here you can receive detailed answers to common connection & speed problems, along with self-aid for configuring your VPN according to your needs.

CyberGhost Troubleshooting

If you cannot find a solution to the problem from the troubleshooting section or FAQ, you can always considering sending a ticket request. Here you can add more details and even a picture to further clear your point better. Generally, the support team takes about two hours to give you a reply.

CyberGhost Support Ticket Team


Is CyberGhost Legal?

This question presents another inquiry in itself: what are the laws surrounding VPNs? Before determining the legality of CyberGhost, users have to be concerned about the use of VPNs in their country. Where virtual private networks are legal in most countries, there are plenty of locations that impose restrictions. For instance, it is clear that VPNs are illegal in China, Oman, Belarus, UAE, Iraq, Turkey, and now even Russia. For more information about the legality of VPNs, check this page out!


Are CyberGhost Apps Safe To Use?

As mentioned earlier, the CyberGhost applications contain no viruses or malware. This means, they are incredibly safe to use. You can download and install the apps on relevant devices/platforms, enter your username and password, find a suitable server, and hit the connect button. There is no risk of your phone and desktop data being corrupt.


Is CyberGhost A Virus?

During its initial years, VPN underwent through a lot of confusion in clearing its name out from being labeled a virus. Many users reportedly experienced issues with installing the software and received numerous errors, indicating the software as to being a virus/malware. However, you can download the application here to see for yourself. The VPN is definitely not a virus in the opinion of Eset Nod32 and McAfee Anti-Virus programs.


CyberGhost Apps Compatibility Review

According to our CyberGhost review, VPN offers dedicated applications for every platforms/device. This includes Windows, Mac, Linus, iOS, and Android. Just visit the main website and go to “The Apps” tab. You will see a list of options. Select the appropriate device/platform. The website will direct you to the download link.


Windows VPN

The CyberGhost Windows Client boasts an incredibly intuitive and user-friendly design and interface. After opening the application, you have the ability of choosing why you want to use the VPN. For instance, surf anonymously, unblock streaming, protect your Wi-Fi, torrent anonymously, or unblock basic websites. For each option, VPN will connect to a relevant VPN server. This ensures that you stay completely safe and secure when performing different tasks on the internet.

CyberGhost Apps Compatibility Review



The MAC version of the CyberGhost application is almost the same as the Windows client. It boasts the same design, user-friendliness, and intuitiveness. Upon opening the application, you will be presented the same set of options: Surf anonymously, Unblock streaming websites, protect my Internet/Wi-Fi connection, Torrent anonymously, or Unblock basic websites. The app functions smoothly and there are no viruses or malware whatsoever.



The Opera CyberGhost VPN iOS app is quite similar to its Android counterpart. The only difference between the two is that the Android version uses OpenVPN protocol for establishing connection, whereas the iOS uses IPSec with built-in VPN settings. When you download the app, all you have to do is enter your username and password to get started.


Android VPN

The Android counterpart looks and works identically to its desktop counterparts on all platforms. It boasts the same streamlined appearance with an uncomplicated set of options and menus, which allows you to configure VPN connections instantly. The application even provides you the ability to block tracking, malicious content, and save money (by compressing websites and preserving data).

CyberGhost Android VPN


CyberGhost Download Review

There are two ways you can download the CyberGhost applications. You can either visit the website and click on “The Apps” to find the relevant client for your platform or device or you could check out these links: Windows, Mac, iOS, and Android. Simply click on the hyperlink to get started with the downloading process and enjoy using the VPN.


How to Use/ Install CyberGhost VPN on Kodi

If you want to use CyberGhost on Kodi, it is not necessary to download an extension from within the platform. Since VPNs have their own customized client application, all you have to do is download the relevant one for your platform/device. For instance, if you use Kodi on Windows, you will have to choose CyberGhost Windows. After the installation is complete, simply connect to any server of your choice within the CyberGhost application, and the network changes will take effect in Kodi too.


Steps to Install CyberGhost on Firestick

Currently, CyberGhost does not offer a dedicated application for Firestick users. You can, however, install the OpenVPN GUI client and load configuration files to connect to any server of your choice. Follow the steps below:

  1. Turn on your FireStick or Amazon FireTV
  2. Highlight Apps and press the middle button on the remote
  3. This will give you access to the sub-menu in Apps
  4. Scroll to categories in the menu and select Utility
  5. Lock and select OpenVPN GUI
  6. Wait for download to complete
  7. Select Open and load configuration files
  8. Enter your CyberGhost username and password


How to Use CyberGhost on TV Boxes

Though CyberGhost offers a lot of compatibility to its customers, it does not yet offer support for TV boxes. This means, there are no dedicated applications you can use for your FireStick TV or any other popular name. However, you can always download and install the OpenVPN GUI. It functions manually, but you can use CyberGhost configuration files to access VPN servers all over the country.


How to Uninstall CyberGhost VPN

If you want to uninstall CyberGhost VPN on Windows, all you have to do is click on Start / All Programs and open the “CyberGhost” entry. Provide the confirmation for uninstalling the software application and the VPN will be removed automatically.


Is CyberGhost Safe – CyberGhost Reviews on Reddit

Our CyberGhost review unveils that the VPN has quite the prominent presence on Reddit threads. Where some customers are completely unsatisfied with the service, others have been using the service for a long tenure. Regardless, if there is one thing for sure, it is that CyberGhost is a safe VPN to use. It boasts good security protocols, encryption, and anonymity tools for keeping your identity private. You do not have to worry about governmental agencies tracing your IP address back to you.


CyberGhost vs. PureVPN

Pricing (Yearly)$59.88$79.9 (for 5 year)
ProtocolsOpenVPN, IPSec, PPTP, L2TPOpenVPN, SSTP, PPTP, L2TP/IPSec, IKEv2
EncryptionAES-256 BitAES-256-CBC
Torrents & P2P AllowedYesYes
Based InGermanyHong Kong
Proxy ServersYesYes
Simultaneous Users55
Added FeaturesKill-Switch, Perfect Forward Secrecy, Ad-BlockerNAT Firewall, Split Tunneling, Private DNS


Final Verdict

Our CyberGhost review establishes that the VPN is a good choice for users who are looking for an easy-to-understand and simple service that boasts good performance, excellent customer support, and a huge list of servers. Though the monthly pricing is a little high, you receive great value with the yearly package. You even have a refund guarantee available with a free plan that you can use upon creating an account. We would definitely advise users to try out the service!


The Good

  1. Strict No Logs Policy
  2. 30-Day Money Back Guarantee
  3. Friendly Support: Live Chat or Ticket
  4. Simultaneous Connections On 5 Devices
  5. Access To 1000+ Servers


The Bad

  1. High Monthly Pricing
  2. Servers Restricted To 32 Locations
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6 Responses to CyberGhost Review November 2017
  1. M1989 says:

    I am using Cyber Ghost in the UAE , Great Speed and good connection but since a couple of days i cant connect i always have a connection failure pop-up even though my connection is fine , any one has any idea ??

    • admin says:

      It seems that many users are experiencing the same issues with the applications of CyberGhost. You may want to message their support team and raise awareness about the issue. As another solution, you could consider downloading and installing the latest version from

  2. Bearzus says:

    I used CyberGhost for 3 months and I liked it, as it was very user-friendly, but had almost constant problems with connection. It runs alright for few hours, but anything beyond it almost always breaks connection :/ and yes, I am premium user (because non-premium users are limited to 1 hour connection)

    • admin says:

      Hey Bearzus, thanks for commenting. It seems the problem could be due to bugs with the previous client. Make sure you have the new version of the app downloaded and installed. Also, it could be possible that your internet connection may be giving trouble. However, if you are absolute sure that the problem still persists, you may want to contact CyberGhost’s support team. Hope this helps!

  3. Mark Berger says:

    i like cyberghost vpn, the speed is very good as well their tech support. Now they have added 100 new servers (650+) so you can really surf and stay protected without limits. If you want to know more you can also visit

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